How do I am going about submitting a damage assert when I got to Boston previous 7 days my hypertension monitor was broke my excursion commenced in Flint Michigan and went to Chicago and after that on to Boston
I find it terrible to possess my baggage go lacking in Miami on both leaving and returning flights. I count on being contacted promptly on how we can easily arrive at an agreement about this. I are going to be doing a comply with up.
I just lately experienced a flight cancelled by American Airlines and stood in a very line for 45 minutes to have rebooked on another flight. I had been shocked to determine that the gate brokers did not Possess a see in the readily available USAIR flights.
Depending on this experience I am able to only conclude this apply appears to be organization as typical for American Airlines, Specifically just after witnessing signs about not taking away cots from selected locations. How can a business justify possessing over 50 Older people rest on cots in an plane terminal? This have to be a priority for the hearth Marshals!
reserving reference MKFCFC I am addressing this letter for you to express my dissatisfaction about your services regarding the flights referred to previously mentioned.
I can't believe that you board travellers just before doing your checks within the aircraft. Leaving your shoppers stuck for more than two several hours without to little details is whole bullshit. While you're mainly similar to every single airline in this regard, it’s simply not suitable to treat your buyers this way.
After this communication, I´ve attempted to terminate our flight (not surprisingly I didn´t choose to fly Within this airplane any more), however the attendant corporation brusquely warned us that Should the airplane was fixed, our baggage would go Together with the plane! Even when I asked for more of 3 times to acquire my luggage. Just after +/- three hours, Despite quite a bit of men and women afraid and concerned the plane still left toward Miami. As everyone in the plane lost the relationship that may happen at 21: 30h, AA informed us that we might be reallocated in the subsequent and very last flight with the working day, at midnight. Supplied The shortage of Area we confront in the main flight (from São Paulo), we had managed to e book the seat twenty, which there won't be any chair in front of us, so a little bit more Room to the legs. Which fell down as a result of these issues with the hold off. Arriving for the airport, they produced us run (the male of AA arrived in somewhat car and stated to Every person Hurry up Men, hurry up) for the aircraft. Once we arrived for the doorway the manager advised us that we would need to go separate during the airplane and that we lost the chair twenty. She instructed us that she had to different Other individuals individuals to to let an adult with a youngster. Humorous no?? Exactly what does she required?? My six several years aged boy flying by yourself??? I just claimed which i planned to fly with each other, it had been our past working day of family vacation. I even take to be accommodated on the subsequent flight, she just explained, no you'll fly In this particular 1, and all over again I listened to, your luggage will go on this flight. My son recognized what was mentioned and begin to cry since he didn´t needed to be divided from certainly one of us.
When I bought on the complimentary resort that American set up for me, I termed 800-433-7300 and talked to an agent there who, to my surprise was unable to see flights that were available on USAIR. She informed me there were no open up seats on any of the early USAIR flights. I used to be on the internet and could see that there were out there flights. I actually booked a flight to show it to her.
I am one million member and always take pleasure in touring on AA,but U.S. Air is not any good. The staff is rather impolite
I was a passenger on yor flight AA2016 from Phil. airport on four/9/16 and return flight AA1755 outside of Atl. airport back to Phila. on 4/10. My ticket was for an aisle seat with wheelchair guidance on account of my handicap. About the flight outside of Phila., I'd an aisle seat. The young Woman occupying the window seat was so substantial she couldn’t fasten her seatbelt. She quickly fell asleep and started snoring loudly which continued for the entire flight. On the flight back, I'd my boarding go was for a daily seat. I attempted to alter seats with the kiosk , mainly because it indicated there have been supplemental seats in the primary cabin area with no achievement. My son and daughter-in-regulation had been denied gate passes to help me get all the way down to the plane as well as the ticket agent was genuinely unpleasant. I made an effort to improve on the boarding desk, then youthful gentleman indicated my ticketwas for handicap in his computer, he stated the cabin seats had been obtainable and tried to update me but with no results. After i bought again into Phila., I waited Just about 40 minutes to receive with the plane to baggage. This was quite possibly the most humiliating and demeaning experience I have at any time experienced. In the event the wheelchair lastly arrived, the woman began complaining about being forced to force me. She couldn’t obtain the wheelchair up the elevation.
In April 2014 I used to be provided a voucher for helping having an ill affected individual on among yur flights. Sad to say resulting from some unexpected situations I have not been in the position to employ the voucher.
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March 25 I flew from Austin to Ft Myers that has a plane improve In Charlotte. When booking my flight I asked for wheelchair help. Had to hunt one up in Austin. Was taken to gate 2hours beforehand but was confident there could be assistance for boarding. Gate was altered without just one at he desk could obtain no aid, and with terrific problems proceeded to new gate. Yet again no help in boarding.